After ordering online, you will receive an email confirmation from eWAY containing your order details. We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via email within 12 hours; however if you do not receive your documents within 24 hours, or if you wish to contact us for any other reason, please do not hesitate to do so on 1300 817 662.
Owing to the nature of our products and services, QED Risk Services offers no guarantees or warrantees in regards to returns or refunds on our products. Customers are referred to the Licence Agreement of the QED Risk Services Australian Credit Licence Application Kit for more information. However, if you have any concerns with our products or services, we strongly encourage you to contact us via the methods on our Contact Us page and we will be most pleased to hear from you.