ASIC Regulations - Breach Reporting: What You Need to Know

Meet the team

Contact us 1300 817 662

Meet the team

QED Risk Services has a proven ability to break the most complex or routine tasks down into their smallest parts so that the parts can be laid out in a logical, ordered fashion.

Whatever the need, QED Risk Services can provide the procedural documentation that will not only educate your staff, but will also help third party stakeholders (eg government departments) to understand how you go about meeting your obligations.

We take our business seriously, but not ourselves!

Greg Ashe

Director QED Group

In 2009, Greg Ashe, QED Risk Services Director, saw a need to assist brokers in meeting all of their NCCP General Conduct Obligations and started the business to do this. The QED Group of companies provide compliance solutions for every sector in the Mortgage Broking industry.

Before QED Risk Services, Greg had spent the previous 10 years working in risk management, primarily in financial services in Australia and the UK, and was Head of Compliance for Citigroup's Retail Group in the UK. Greg also has worked for ASIC's sister regulator, APRA, and fully understands how to navigate in the world of regulation. He has also been involved in healthcare, mining, the public sector, property and real estate, tourism and e-commerce.

Greg has a profound ability to store obscure/useless information and certainly is hard to beat at trivia nights.

Kathy Ashe

Operations Manager

Kathy Ashe has worked in business development for over 25 years and the breadth of her experience spreads from her time as Business Development Director for American Express in Western Europe to her more recent work coaching small business owners around Australia. She has been involved in telecommunications, healthcare and finance.

When Kathy was at school, she wanted to be a fashion designer, but now she just designs amazing business solutions for our clients!

Bobby Woon

Compliance Consultant - NSW

With nearly 10 years' experience with the QED Group, Bobby's role is as a compliance auditor and consultant in New South Wales.

Bobby brings many years of experience in the financial planning industry to the QED Risk Services team. This makes Bobby perfect for the QED Risk Services team as his varied background has provided him with the skills and experience needed to strike the correct balance of product knowledge, compliance support, attention to detail and understanding of commercial imperatives.

Bobby can be quiet and reserved - until you get him to the Black Jack table - he's a master!

Jamie Wilkins

Compliance Consultant QED Group

Jamie provides technical knowledge on Licensing, risk management and NCCP compliance, both to the QED team, mortgage broker clients and other stakeholders within the credit industry, to help with informed decision making. Jamie has worked all 3 of the QED Group teams - Licensing, CompliFast and QED's own credit licence: Pursuit Broker Services. He has years of experience in the many different aspects of finance, often bringing a unique point of view/interpretation to the team.

Jamie is an avid hobbyist and gamer spending many nights gluing fingers together or enjoying time with friends.

Leanne Knudsen

Relationship Management

Leanne joined the QED team in 2019 to manage Pursuit Broker Services (QED Credit Services). She is now developing and implement sales strategies for the QED Group and overseeing QED's File Auditing Team.

Before QED, Leanne worked in State Government Administration, HSE compliance, Property Management and Collections, she has superior relationship management skills, with a strong attention to detail, with her proven track record of simplifying processes, strengthening compliance and improving business performance.

Leanne is our resident Kiwi and devoted All Blacks supporter of course!

David Barter

CompliFast Team Leader

David leads the CompliFast Client Support Team to provide consistent education, coaching and ongoing support for CompliFast members, to ensure all their compliance obligations are met, and making it easy for them to do that.

David has a vast array of Lending experience over 25 years, being a former Bank Lender and Finance Broker. David knows what it is like to work in the industry and now he uses that experience to assist our clients and enhance their Compliance Management.

David is a Palindrome - his date of birth is the same forward and backwards. No, he's not giving his DOB away? If you do find out, presents/cash/gift cards will be gratefully accepted!

Heather Leslie

CompliFast Client Support Officer

Heather coaches CompliFast members to fully utilise the CompliFast system to be compliant, including being a Virtual Compliance Manager for broking firms with many credit representatives.

Heather has worked in the Mortgage Industry for over 20 years and before starting her family she was in the banking industry for 8 years. From her roles in the Mortgage Industry, Heather has gained invaluable experience from Broker Admin, Managing Members Services to Compliance for a large sub-aggregator. Heather has gained a Certificate IV and Diploma in Finance Broking.

Heather has loved camping since she was a little child, in saying that she's the 'littlest' in both her family and the QED Team.

Saul Catterall

Saul coaches CompliFast members to fully utilise the CompliFast system to be compliant, including being a Virtual Compliance Manager for broking firms with many credit representatives.

Saul has a strong background in customer service within the energy, government and outsourcing call centre industries. His strengths are customer service, quality management/compliance and team training.

Saul loves the outdoors and has completed the Kokoda Track in Papua New Guinea! He's also a Fremantle Dockers fan!

Louise White

Pursuit Broker Services Client Support Officer

Pursuit Broker Services (QED Credit Services) - an alternative solution for brokers to operate their own way, without obtaining a Credit Licence - www.pursuitbroker.com.au.

Louise has daily contact with our brokers to ensure they are meeting all their compliance obligations.

Louise has a wealth of experience gained from 25 years in Retail Banking, Lending and Management and has lived in many places in Australia, as her spouse is in Defence. In all her positions, Lou ensures that her clients have grown their knowledge from their interactions with her.

Lou loves her rugby supporting both Australia and Wales (and has had very interesting conversation sitting next to the resident die hard Kiwi Supporter in the QED team). She has a large Welsh family as has been learning to speak Welsh and frequently shares with the team - Iechyd da!

Sally Cornwell

Pursuit Broker Services Client Support Officer

Pursuit Broker Services (QED Credit Services) - an alternative solution for brokers to operate their own way, without obtaining a Credit Licence - www.pursuitbroker.com.au.

Sally loves being able to work with and support our brokers, building relationships with them to ensure they understand their obligations around compliance, working with them and not against them.

Sally has been in the finance industry all her working life. She's had various positions with the Bank of Melbourne from teller to Branch Manager. For the past 25 years she's been in the broking industry, has worked as a broker, loan processor and broker support before moving into the compliance space three years ago for a boutique sub-aggregator.

Sally's favourite travel destination is Sanur in Bali (which she goes to every year and is planning retirement there), and she is a member of the Richmond Tigers - QED finally has an AFL supporter!

May Modino

Pursuit Broker Services Client Support Officer

Pursuit Broker Services (QED Credit Services) - an alternative solution for brokers to operate their own way, without obtaining a Credit Licence - www.pursuitbroker.com.au.

May coaches CompliFast members to fully utilise the CompliFast system to be compliant, including being a Virtual Compliance Manager for broking firms with many credit representatives.

May has worked for 12 years in the financial services industry including Banking, Insurance and Superannuation. Previously May spent 15 years in travel and tourism and has worked and lived in Manila, Hongkong, Singapore, Thailand and Bali. Her strengths are customer service, administration support, process improvement, regulation compliance and team collaboration.

May loves cooking, travelling, coffee, wines, and karaoke - the QED Christmas party watch out!

What our clients say

"Greg & the team, Just a quick note to thank you for your on-going support and in particular most recently as I undertook an audit by ASIC. As a 'one man band' it is very confronting and having your support made this process far less stressful. I would have little hesitation in recommending your services to other ACL holders."
Joshua Swift
Swift Finance Solutions

"Having been referred to QED Risk Services by a client, I already had high expectations. In the end, the service provided by all the staff at QED Risk totally exceeded my already high expectations. I would not hesitate to recommend their services and moving forward, I personally will continue to use their services for my compliance requirements."
Alan Lishman
Auto Approve

"We requested help with formatting a borrowing power capacity calculator. We're a fan of QED's serviceability calculator and from this we've devised other calculators in our website. I like the fact I can pick up the phone and ring QED with any problem and it's solved straight away. Prompt service and all with a smile."
Frank Zelasko
Singh Finance, NSW

"Thanks so much for forwarding these (broker tools).Thanks again for your input and support...much appreciated."
H. W.
Broker, Tasmania

"I'm extremely pleased and grateful for the work that QED Risk Services provided for my ASIC Credit License. The stress, worry and paperwork were eliminated and we just had to wait on ASIC for the Approval, which was quicker than expected in the end. Thanks to all in the Team at QED!"
James Clark
Fish4Loans Pty Ltd

"We have recently upgraded our Credit Status from Credit Representative to an Australian Credit Licence holder.
We were initially hesitant to do so due to the fear of the Voluminous Paper Work, Compliance and General Bureaucracy of The Whole Process until QED were recommended to us. We have now been granted our ACL and the Whole Process conducted by QED and all their staff has been faultless. We were able to continue to concentrate on our business throughout the process and QED ensured a seamless transition from start to finish.

They have modelled our Compliance Procedures to reflect how we do business and QED will stay on board to ensure we are always compliant and meet our obligations day to day and in our Annual reporting.

I highly recommend QED just as they were highly recommended to me."
Kelvin Smith
Smith Finance Group

"CompliFast is great! As a one-man band with no business partners or support staff it keeps me accountable and gives me time to work on the business. CompliFast is a friendly reminder that you need to spend adequate time working on the business as much as in the business!"
Kris
Dynamic Loans SA

"A BIG thanks to QED for having the foresight to suggest that we pursue an ACL application despite not having an RM with the 'standard' background. We had spoken to other similar firms and had been told we wouldn't be able to apply. So you certainly earned the business with your broader understanding of what can be done."
Michael Saunders
Nexus Private Home Loans

"I cannot express my thanks enough for all the effort that QED placed into my ACL application & I am so thankful that I found your company when comparing so many different organisations that propose to offer a similar service.

My initial plan was to complete the ACL process on my own, however after countless hours of research it was proving to be a very difficult task, especially when trying to handle all of the other aspects involved in establishing a new company.

From day one I was comforted with the level of confidence, professionalism and expertise that your whole team demonstrated with this process.

QED literally made the process too easy and it was MUCH faster then advised, I am still shocked with how quickly the process was expedited.

I would have absolutely no hesitation in recommending QED Risk Services to anyone in the financial services industry.

I look forward to working with QED for ongoing compliance support & training."
Nick Ivers
Cyber Finance Pty Ltd

"You know what I like about your company? 1 - The fact that you communicate so clearly; 2 - that you are truly a leader - you had no reason to write this, yet you took it upon yourselves to provide thoughts and ideas without any need for a reward - which places you in a position of providing more relevance that virtually any other provider in the market - aggregators included; 3 - The thought that goes into your comments shows that it has been considered. Please keep up the good work"
Troy McErvale
Freedom Home Loans

"What some MFAA Broker Members had to say after a QED Compliance Presentation:

'Real-world advice that is factual and relevant to the job'
'Very practical advice'
'I'm a new broker so helped me to better understand my obligations'
'It was easy to follow and had good relevant content'
'Cut through the information to give us the necessary details succinctly'
'Clarification around the much misconstrued aspects of compliance and regulatory requirements'

Just some of the great feedback received when QED helped to share its knowledge with the broker community."
MFAA Broker Members

"Cannot thank Greg, Karen and the team at QED enough for their helpful service.
Certainly professionals in their field and highly recommended."
Richard Taylor
Australian Secure Capital

"Thanks for all of your hard work, effort and guidance.

Working with the QED team was very easy,"
M Ambrose
Annum

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1300 817 662
31 Ardentallen Rd, Enoggera QLD 4051